mobile - Adding Kinetise service on Bluemix answers with 500 error -

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when trying add kinetise service bluemix catalog, pop-up appears saying: service broker error: {"description"=>"error 500 received broker url https://bluemix.marketplace.ibmcloud.com/api/custom/cloudfoundry/v2/service_instances/6b04405f-96d7-413a-91f2-92f036fc0bf7"}

i haven't found pb recorded on bluemix status page. i'm on us-south.

this problem depends issues in responding @ broker side. please open ticket @ bluemix support using 1 of following methods:

  1. use support widget. available user avatar in upper right corner of main bluemix ui. after opening support widget panel, select > in touch, select type of assistance need, , fill out support form.
  2. use support site 'get help' form. form available on separate site made available ticket submission when cannot log bluemix , access support widget. go http://ibm.biz/bluemixsupport , fill in support request form.

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